Help Center

We offer free worldwide shipping on all of our orders for both, new and recurring customers.

Yes, we ship our orders worldwide to a total of 241 countries.

Our items are sourced in bulk from international suppliers, so packages usually arrive at your doorstep between 12-30 days after you place your order. In extremely rare cases, it may take a bit longer. Factors such as bottlenecks in shipping and delays at customs may impact delivery time.

If your items take longer than 35 days to arrive we will fully refund your order.

We currently only offer standard shipping option, which is free for ALL orders.

We ship our items from multiple locations overseas, so orders with multiple items may arrive separately and at slightly different times.

Because we ship from multiple locations, your order may arrive in multiple packages. Each package is assigned a different tracking ID.

You can expect to receive your package(s) through your local carrier (USPS if you are located in the US) once it passes through customs. Times will vary depending on multiple factors, including seasonality, backlog, and the speed of your local carrier.

We are confident that there will be no customs fees. However, we are not responsible for customs fees or import duties. If any such costs are required, it is the buyers' responsibility to pay the balance.

You can track the parcel via the email we sent you. We also have a link to our Track order page on our Navigation bar.

Tracking usually takes 2-10 days before it starts showing any data.

We accept payments by Paypal, Visa, Mastercard & American Express.

We processe payments using the Stripe payment gateway. Stripe is certified to PCI Service Provider Level 1, the most stringent level of certification. We take security very seriously. All payments are verified by Stripe to prevent fraud.

If you discover a fault, please contact us immediately (within 7 days of receiving your parcel) via the 'Contact' page on our website. All you'll have to do is ship the item(s) to our Fl location and we'll extend you a full refund upon receipt and item inspection.

Absolutely. We offer a 45 days refund time from the date you receive your parcel. Read our Refund Policy page for more info. If you are unhappy with your order, we encourage you to email us directly on our website, so that we may resolve your issue with the product.

Contact us as soon as possible if you wish to amend your order. We usually ship items out within one (1) working day, so we cannot guarantee any changes will be made. It is your responsibility to ensure you check out the correct items and shipping info.